The HAUS Auto Center Client Testimonials
Check out some of our client reviews from real HAUS customers who have received auto service from our exceptional team! We understand finding a new mechanic can be hard, and hope to provide you peace of mind when choosing us for your BMW or MINI Cooper repair or maintenance services.
Trustindex verifies that the original source of the review is Google. Cant speak more highly about these lads. David and team worked on my old Mini in their old shop in Culver City. Now my BMW in SM. They are extra ordinary in their work, send oil out for analysis, do things little extra. Appreciate having them as an Independent service resource. Thk you Kevin, David, Ceasar and the lads under the racks.Posted onTrustindex verifies that the original source of the review is Google. Top-notch service. Kevin and the team are true experts and always go an extra mile to provide great service. Highly recommend.Posted onTrustindex verifies that the original source of the review is Google. I highly recommend this place. I’ve taken my BMW to numerous shops that could never figure out my issues, but the guys here figured it out no problem. Cesar (spelling?), Kevin, and the rest of the team are great guys and excellent workers. I appreciate the hard work they put in and the prices were great too. I’ll be back (though hopefully not too soon).Posted onTrustindex verifies that the original source of the review is Google. I love this place! I’ve gone to far too many repair shops in the past where people either take advantage of me and overcharge me or do a poor job. I’ve taken every car I’ve had to this place for years and whenever I got screwed over by the dealership (only took it while “under warranty”) the guys at The Haus actually KNEW the answers for what was wrong. They have been my saving grace time and time again! Definitely ask for Kevin and Ben any time you go! But no matter who you talk to, you can know you’ll get amazing service and a great price :)Posted onTrustindex verifies that the original source of the review is Google. I bought a 15-year-old Mini Roadster and faced a tricky issue with the engine warning light. I took it to several places, but no one could pinpoint the problem. Then I brought it to this shop, and they dedicated a full two days to meticulously figuring out the issue. 😊 Their hard work and attention to detail paid off! They not only fixed my car but also made sure the engine is now running smoothly and perfectly. 🌟 I want to express my heartfelt thanks for their effort. Because of them, my little car is now absolutely perfect! I adore my Mini and I'm so grateful to The Haus! 🚗💖Posted onTrustindex verifies that the original source of the review is Google. I recently had my car serviced and I must say it was a truly outstanding experience. Highly recommended! They’ve earned my trust and I’ll definitely be returning in the future.Posted onTrustindex verifies that the original source of the review is Google. When I had trouble with my old Mini Countryman, I specifically looked for a service that works with Minis. If you drive these cars, you know that they require special service and understanding. And people who work with Minis are always the best :) The guys at the HAUS shop are doing a great job – very professional, always transparent with problems and prices, and supportive of their clients. I would recommend Haus to all my friends who drive Minis and BMWs.Posted onTrustindex verifies that the original source of the review is Google. I brought my m5 to The Haus this week after my factory warranty expired. Ben, David and Kevin went above and beyond than any BMW USA dealership. Their prices are very reasonable, they stayed after hours until I was able to pick up my car after work. I appreciate you gentleman and I will be referring my friends to The Haus! Happy Holidays!Posted onTrustindex verifies that the original source of the review is Google. Most overpriced service in Los Angeles. I’ve been a BMW owner in the LA area for 10 years and never felt so taken advantage of. They charged me $1300 to change the alternator on my 2006. When I asked why I was being charged $250 more for the alternator than the listed price online, Dave told me ‘he’s got a business to run’. When I came to pick up, Dave had me walk to the neighboring parking lot and find my car in the way back. Would not recommend.Posted onTrustindex verifies that the original source of the review is Google. The best team! They made everything a smooth process, and went above and beyond with keeping me informed on the repairs. Ben is the man with all the answers! I love supporting small businesses that are accomplishing great things! I am glad I found them :)Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more